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FAQ

Frequently Asked Questions
Error message: Oops... you may have mistyped your code. Try again. Frequent read errors of letters in the codes can be found on our FAQ page. If in doubt, please contact us at info@codafile.net and send us a photo of your code. We usually reply within 24 hours.
Sometimes it can happen that you may have made a typo or swapped some letters and numbers in your code. Not bad.
It is very important to know that our codes can consist of both letters from A to Z and numbers from 0 to 9. Here are a few popular sources of error:

"o" and zero
"v" and "u"
"n" and "u"
"i" and "j"

If this information still does not help, then please contact us at info@codafile.net
Why is there still no email in my inbox?
In some cases, it may take up to two minutes for a download link to be generated. Especially at times of the day when our servers are quite busy. We ask for a moment of patience.
If there is still no email in your mailbox, make sure that you have entered your email adress correctly in the intended field.
Please check also your spam folder in your mails. Has our message landed there?
Where can I buy music or a code?
Codafile codes are available directly from bands at concerts or in their shops.